Chase Freedom Rental Car Insurance

With more than 10 years of experience making loans and other complex money matters more accessible to the everyday person, Jennifer has helped readers build manageable and healthy money habits. Her work has been featured on numerous national financia.

Jennifer Calonia Loans Expert

With more than 10 years of experience making loans and other complex money matters more accessible to the everyday person, Jennifer has helped readers build manageable and healthy money habits. Her work has been featured on numerous national financia.

Written By Jennifer Calonia Loans Expert

With more than 10 years of experience making loans and other complex money matters more accessible to the everyday person, Jennifer has helped readers build manageable and healthy money habits. Her work has been featured on numerous national financia.

Jennifer Calonia Loans Expert

With more than 10 years of experience making loans and other complex money matters more accessible to the everyday person, Jennifer has helped readers build manageable and healthy money habits. Her work has been featured on numerous national financia.

Loans Expert Dylan Pearl Credit Cards Editor

Over a decade of editorial experience across a number of publications and more than 60 countries visited have given Dylan Pearl a wealth of travel knowledge, and the tools to effectively communicate that knowledge to others. Dylan has made it his mis.

Dylan Pearl Credit Cards Editor

Over a decade of editorial experience across a number of publications and more than 60 countries visited have given Dylan Pearl a wealth of travel knowledge, and the tools to effectively communicate that knowledge to others. Dylan has made it his mis.

Dylan Pearl Credit Cards Editor

Over a decade of editorial experience across a number of publications and more than 60 countries visited have given Dylan Pearl a wealth of travel knowledge, and the tools to effectively communicate that knowledge to others. Dylan has made it his mis.

Dylan Pearl Credit Cards Editor

Over a decade of editorial experience across a number of publications and more than 60 countries visited have given Dylan Pearl a wealth of travel knowledge, and the tools to effectively communicate that knowledge to others. Dylan has made it his mis.

| Credit Cards Editor

Updated: Mar 11, 2024, 12:52pm

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Chase Freedom Rental Car Insurance

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Table of Contents

While you’re away on travel, experiencing issues with your rental car—whether an accident or theft damage—can put a damper on your trip and wallet if you’re not prepared. Fortunately, cardholders with a Chase Freedom-branded credit card have an added layer of protection.

Chase Freedom rental car insurance benefits can offer financial peace of mind if the worst-case scenario happens with your rental vehicle. But the level of coverage you receive can vary, depending on your situation.

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On Chase Bank USA, NA's Website

Up to 6.5X Reward Rate

Earn an additional 1.5% cash back on up to $20,000 spent in the first year, after that 5% cash back Read More

Welcome Bonus

Up to $300 cash back

Annual Fee

Regular APR

20.49% - 29.24% Variable

Credit Score

Excellent, Good (700 - 749)

Editorial Review

A good overall spending card that allows you to hold a balance on new purchases with a low introductory APR, pay no annual fee, and still earn at least 1.5% cashback on all purchases

Pros & Cons Card Details

Earn an extra 1.5% on everything you buy (on up to $20,000 spent in the first year) — worth up to $300 cash back. That's 6.5% on travel purchased through Chase Travel℠, 4.5% on dining and drugstores, and 3% on all other purchases.

Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.

What Is Chase Freedom Rental Car Insurance?

Chase’s Freedom rental car collision damage waiver offers customers reimbursement coverage for damage to rental cars when the rental is charged to the card. For example, if your vehicle sustains damage due to a collision while in your possession or due to theft you would be covered.

The following Chase Freedom credit card products offer this card benefit:

Rental car collision damage waiver isn’t available for Chase Freedom Rise® customers.

The benefit starts as soon as the rental is in your control and is in effect for up to 31 straight days. As soon as you’ve returned the vehicle to the rental company, the insurance coverage ends.

Chase Freedom Rental Car Collision Damage Waiver Eligibility

To use this insurance protection, the entire car rental transaction must be paid for using your Chase Freedom credit card.

Additionally, the primary renter on the agreement must be the person whose name appears on the card. Other individuals who are listed as additional drivers on your agreement are also protected, as long as you remain the primary renter.

What Chase Freedom Rental Car Insurance Covers

The collision damage waiver covers incidents of auto theft, physical damage and other charges imposed by the auto rental company such as:

The reimbursement benefit varies based on the country you’ve rented a vehicle in and your existing personal auto insurance coverage. If you rented a car in the U.S., and have your own primary car insurance policy, Chase’s rental insurance provides secondary coverage protection. You’ll only be reimbursed for your personal insurance’s deductible and any rental company charges that weren’t reimbursed by your own insurance company.

Conversely, if you don’t have personal car insurance or you rented a car in a different country, the Chase Freedom auto rental benefit offers primary protection. The benefit covers all damage charges for your claim, and valid fees charged by the rental company.

Vehicles That Aren’t Covered

Not all vehicles are eligible for the Chase Freedom rental car insurance benefit. Below are some examples of ineligible vehicles:

Items Not Covered by Chase’s Auto Rental Collision Damage Waiver

The Chase Freedom car rental insurance protection can be a financial safety net if you qualify for the benefit. However, in addition to the restrictions above, the following scenarios are ineligible:

Furthermore, if you’ve violated your auto rental agreement, Chase’s car rental coverage won’t protect you in the event of damage. The takeaway is that rental car insurance covers the car, not you.

This list isn’t exhaustive so if you have questions about your unique situation, contact your Benefits Administrator at 1(888) 320-9656 or call at 1(804) 673-1691 from outside the U.S.

How To Use the Chase Freedom Rental Car Insurance Benefit

If your rental car encounters damage while in your control, here are the steps to file a reimbursement claim.

  1. Rent a vehicle using your Chase Freedom card. The cardholder must be the primary driver on the rental agreement, and the Chase Freedom card must be used to pay for the rental.
  2. Decline the rental company’s coverage. Refuse the rental company’s collision damage waiver, if it’s offered; otherwise, you’re ineligible for Chase’s rental protection.
  3. Get the accident report and other documents. In the event of an accident or theft, gather all paperwork from the rental company, and your personal insurance company if applicable. This includes, a copy of the police report, incident report form with the company, complete initial and final rental agreements, repair estimates, itemized repair bill, photographs of damage, primary insurance declarations page and demand letter summarizing the costs and payments made.
  4. File a claim with the benefit administrator. File a claim through your credit card’s benefit administrator ASAP—at the very latest, within 60 days from the date of the incident. You can easily initiate a claim online at www.eclaimsline.com.
  5. Submit any requested documents. As the benefits administrator reviews your reimbursement claim, you might need to provide additional documentation if something is missing or unclear. This includes a signed Auto Rental Collision Damage Waiver claim form that’s postmarked within 100 days of the incident date.

Find The Best Credit Cards For Car Rental Insurance Of 2024

Bottom Line

Whether you’re renting a car in the U.S. or abroad, Chase Freedom rental car insurance offers an armor of protection for drivers. Just make sure you follow the requirements of this benefit so you’re eligible for a reimbursement if the unexpected occurs.

Frequently Asked Questions (FAQs)

Does the Chase Freedom Student card offer auto rental insurance protection?

No, Chase Freedom Student cardholders don’t have access to a rental car insurance benefit. However, other Chase credit card products, like the Chase Freedom Unlimited Card, provide this travel protection.

How do I activate the Chase Freedom auto rental collision damage waiver?

To activate the waiver, you must decline the supplemental insurance that’s offered by the rental company. The eligible Chase Freedom card must be used to pay for the entire rental, and the person whose name is on the card must be the primary renter on the agreement.

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Loans Expert

With more than 10 years of experience making loans and other complex money matters more accessible to the everyday person, Jennifer has helped readers build manageable and healthy money habits. Her work has been featured on numerous national financial publications like Credit Karma, Newsweek and LendingTree.

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