Contact us

Opening hours are Monday to Friday, from 8:30am to 5pm, unless otherwise mentioned.

To report abuse or neglect:

If you believe someone is in immediate danger, dial 999. Otherwise call us on the numbers below:

Report a concern about an adult

Telephone: 0345 603 7630

Out of hours telephone: 0345 606 1212

Report a concern about a child

Telephone: 0345 603 7627

Out of hours telephone: 0345 606 1212

You can also report a concern using our online Request for support form

General enquiries

Check to see if the service you require is listed on this page. If not, visit our general enquiries page.

Adult Community Learning (ACL)

Adult Social Care

Telephone: 0345 603 7630

Out of hours telephone: 0345 606 1212

Adult Social Care invoices and Financial Assessment queries

Telephone: 03330 135 860

Open 8:30am to 4:30pm

Blue Badge

Children's Social Care

Telephone: 0345 603 7627

Coroner's service

Telephone: 03330 135 000

Highways

Telephone: 0345 603 7631

This number is for urgent enquiries only. Visit the highways website to report a new problem or to check an existing problem

Libraries

Telephone: 0345 603 7628

Make a payment

This number is for payments to Essex County Council

Telephone: 0345 603 7637

Registration services

Telephone: 0345 603 7632

Schools

Telephone: 0345 603 2200

For Early Years and Family Information Service (FIS), please refer to our web pages.

Request information

To request information under the Data Protection Act and Freedom of Information Act, go to request information

Complaints and compliments

To send us a complaint or compliment, complete our online form.

Social media house rules

Find our simple house rules aimed at keeping our online spaces positive and engaging.